MarketingHackz shares their support for Infusionsoft — awfully positive if you ask us.

Now to the big boys.  I love InfusionSoft.  They’re by far my favorite of the email list services.  It has been built from the ground up for serious businesses only.  Up until a short time ago, you had to pay a setup fee to even get an account with them – I think it was $5,000.  Now, there’s no setup.  It’s just the monthly fee.

Infusionsoft has a couple different packages.  Their primary package is email marketing plus CRM integration so you can combine all your customer relationship activites with bulletproof email marketing.

Their next major tier is emai marketing + CRM + shopping carts + merchant gateways.  I’ve used this system for clients and am rolling it out for my own stuff now.

They basically offer all the great things like autoresponders, great deliverability rates, broadcasts, nice templates and all that stuff – but they tie it to CRM software which lets you really get an awesome idea of who your customer really is.  It isn’t just an email address and a name.

Plus their shopping carts rock and can be customized beyond belief.

If you’re serious about building lists and doing good business online – check out Infusionsoft’s free demo.  They’re my choice for high end businesses and projects.

Read all about it at Email List Services – How To Choose The Right Provider.

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Popular and hard-to-please PC Magazine reviewed Infusionsoft and they were thoroughly impressed with the software’s performance and value it provides small business users.

Infusionsoft has a simple but formidable goal: to become the QuickBooks of marketing.

The company has recognized that small businesses are leaving money on the table every day because of lack of follow-up. They’re doing what they have to to keep the lights on, but they don’t have the right tools in place to make their marketing and sales effective — and they’re not doing enough follow-up. And they know it.

Infusionsoft aims to correct that, with its monster of a Web-based solution that combines CRM, e-commerce, sales force automation, e-mail marketing, automated follow-up, and more. It’s designed and priced for small businesses who want to live in the application and take a marketing and sales approach to growing the company.

Check out what PC Mag had to say, Infusionsoft Combines CRM, E-Commerce, Marketing, and More for Small Businesses.

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Forrester Research recently highlighted Infusionsoft’s customer service and support portal in a recent Social CRM case study. Led by JoAnne Ravielli, Infusionsoft’s customer support portal known as the “Fusebox” has reduced unneeded calls to their office, increased customer satisfaction and offered significant cost-savings.

JoAnne decided to use Helpstream to provide software tips in a forum,but the community quickly evolved into a customer service portal.Through daily updates, users can check on the status of new product features, email deliver-ability and related concerns. As more and more customers joined the community, it was evident that the impact on traditional support channels improved customer experiences. In moments where the software was inaccessible, InfusionSoft was able to quickly respond and get a message to users on the status – reducing the need for technical support calls.

JoAnne told [Forrester], “Two years ago, we had approximately 1 customer service agent for every 55 customers and a 77% customer satisfaction rating. Today that ratio is 1 agent to 172 customers– and with a 87% customer sat rating. Customers love to contact us when it’s convenient for them! And that’s the power of social media. The answers are there for them 24/7. The net-net? InfusionSoft’s social media initiative saved the company millions of dollars in overall support costs and produced a 10% increase ni customer satisfaction.”

See the blog post yourself, Case Study #3: InfusionSoft Uses Social Media to Reduce Customer Service Costs.

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I am brand new to Infusionsoft, but I like what I see so far. The thing I like best is that it captures exactly what I’ve been wanting to do from a marketing and sales perspective, but didn’t believe I would ever find the tools to make it happen.

–Maria Williams
PuriTec.com

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It has given me hope that I can not only get my business profitable, but I can also share something valuable with other businesses I work with.

–Stone Gye
Stone Fitness

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Infusionsoft helped me transition from employee to business owner. It’s powerful system gives me tools that are not visible to my clients and gives me great credibility.

–Jackie Ewing
Ewing Enterprises

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Infusionsoft has gotten our business organized so we don’t lose any leads or project steps through the cracks. Our business is much more efficient because everyone on our team can go to a contact’s profile and see everything done with that particular contact. It is awesome.

–Christy Czekaj
BusinessBuildingMastery.com

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Infusionsoft helped me look at my business and discover ways to automate it. This increases the consistency of experience and frees me to tackle other problems.

–Greg Walbridge
Bette Care

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Infusionsoft turned my visions into reality

–Nate Hagerty
HerdBuilder Marketing

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This software has made it much easier to track all of our contacts and their respective communications with us. The web forms to collect contact information online is just awesome.

–Stephen McWilliams
Keystone Specialties

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